FAQS

  1. 1.What are common compatible operating systems, web browsers and mobile devices that work with eSteth application?

    The eSteth application is currently compatible with Google Chrome, Firefox, and Internet Explorer 8 and above. The eSteth Mobile Application is compatible with iOS 7 and above, and Android versions 4.2 Kitkat and above. The application is compatible with iPhone generations 4s and above, including iPad generations 3.

  2. 2. How do I download the eSteth mobile app?

    eSteth Mobile application is available on both Google Play store and iOS App store.

  3. 3. What are the eSteth Software features?

    The eSteth Mobile Application allows real-time visualization, recording, sharing, and annotation of heart and lung sounds. It allows you to access your recording library from a laptop or desktop computer. Recordings may be played back, annotated, or shared from there onwards. The application conveniently generates a PDF Auscultation Report for specific recordings to be shared easily between students, instructors, or colleagues. Whereas, the PDF report is hyperlinked back to the associated recording saved in your profile at the platform of eSteth application.

  4. 4. What are the features of eSteth supported by MDConsults app?

    The software of MDConsults supports eSteth features and therefore is capable of providing live-streaming of heart and lung sounds. Using this online clinic concept, a clinician working in a rural or medically-underserved area is capable of streaming a patient’s heart or lung sounds and phonocardiogram to a specialist operating remotely in real-time. This live-streaming capability reduces the costly and unnecessary trips to specialists, by permitting consultations and diagnoses to take place at distance and at remote locations even. By which patients can receive immediate, high-quality care regardless of where they are located.

  5. 5. What is the warranty and return policy for eSteth?

    eSteth offers a 1-Year Limited Warranty for eSteth. If the product proves defective during the warranty Period, we ask you to contact us without hesitation in order to arrange a return, and we will replace it with a new device. To read more about eSteth Limited Warranty and Returns Policy, please go to www.eSteth.com/warranty

  6. 6. How long will it take for my order to be delivered?

    The eSteth device ships within 5 working days (Shipping services used by Tech4ife DHL/FedEx/any other) from the time of order placement. When your device ships, you will receive a confirmation email with tracking information. Please allow 3-4 business days from date of shipment for delivery for all shipments within the Canada. International shipping may take longer to deliver.

  7. 7. What are the suitable working environments for eSteth?

    The usage of eSteth should be avoided in thunderstorms and wet environments. Whereas, its ??????

  8. 8. What voltage range is required for the charging of eSteth?

    eSteth operates on 5V DC source. Use only recommended 5V DC 1Amp charger to charge the device, a standard micro USB charger port is used for the charging. The device can also be charged from PC and Laptops.

  9. 9. Is the eSteth device compatible with universal chargers and USB charging?

    Yes, only if the output is 5V and 1amp.